Pulte Corporate Office - Austin, Texas

Lidia S.

If you're considering purchasing a home from Pulte with the promise of a free extended 2nd-year warranty on Whirlpool appliances, think twice. Unfortunately, this offer appears to be nothing more than a scam.
I did everything they asked, submitted all the closing documents, but all I got was weeks of waiting with no word on my warranty status.
I initially filed a warranty ticket for my busted microwave, and guess what? It's still broken. I've been without a microwave for weeks now, and who's paying for it? Me.
Anyway don't fall victim to false promises and empty guarantees.

Abhijit C.

This is our first home and we purchased Pulte Home based on their good reviews. But we are totally disappointed with Pulte, as we found so many issues and unfinished work and difficulties. It’s been more than a month since we bought this new construction home from Pulte. We are still out of Hot water!!!
On 19th December We have opened a ticket regarding this hot water issue and also called to their Emergency service number but they replied that it's holiday time and they will not able to do anything until January 1st . One day I met with Pulte's warranty manager just outside of our home on the way to my work on 22nd December and I described to him the situation verbally. He replied that you have to email for a service request. On that same day I opened another Emergency service request along with an email. But very unfortunately nobody came to fix that issue. I called several times to their Emergency Contact person and even left several voicemails. They called back 2 days after I sent the email and replied that they are unable to do any work because of upcoming holidays. From 22nd to 25th December when temperature was under minus (-16) and frigid we spent horrible time without hot water!! I was supposed to call 911 in that situation but my wife said no as it was Holiday time and she has been suffering with cold and fever since then.
On 30th December one mechanic came to fix that Boiler and he said it is totally out of order and defective. I am wondering how they installed that dummy and defective machine.
Mechanic still not showed up to install another new Boiler and we are still out of Hot Water 40 days going on!!!!

Salim C.

Worst customer service at the front desk of Austin corporate office.

Michael S.

Steve D.

Jennifer F.

Sravan K.