The ART INN Seattle - Seattle, Washington

Jorge E. S. C.

Este es un lugar de autoservicio, no tiene un lobby o recepción con alguien que te pueda ayudar.
Llegué a las 10 de la noche y espere 40 min afuera en la calle ya que la app para abrir puertas no funciona

Odily R.

I would've given 4 stars, but the lack of cleaning made it drop it to 2.
The installation is not bad. The room is small but is enough to stay the night. It has its own bathroom.
I would not say it's a hotel. It's more like an airbnb.
Going back to the cleaning part, as soon as we stepped into the room, the odor was horrible, like if we were walking into a bedroom of someone that lacks personal hygiene, horrible!!
I'm not a clean psyco person, but this is how bad it was.
I started checking the sheets and blanket to see if the odor was coming from there, and it wasn't but there were hairs in different colors, which made me think, how many people has use that blanket before us.

Even though the sheets were white after checking them closely, it seems like they were used several times before putting them in the laundry machine, outrageous!
Also, many hairs on them

One of the pillows smell horrible.
I would have preferred a thousand times a more humble suite with everything 100% clean than this.

ge F.

This is a unique experience unlike a regular hotel. It is a house that has been converted to private rooms. There are no on site employees and everything is done via app. You use your phone as the key to get into the house, and into the room. Great location and parking is available. Would stay here again.

Shelbi C.

I was deeply disappointed in the fact there is zero staff on site. If their website stated this, I would have never booked. Having no staff means I couldn’t report the many missing amenities that they listed, or the fact that my room wasn’t properly cleaned, and it took a long text conversation with support (before my stay, when they actually responded) to fix my digital check in because they had entered my name wrong so it wouldn’t let me check in. During after my stay, I reached out by phone, text, email, and social media and got no response. This place ia not at all trustworthy or worth the price.

Patrick

Nice, comfortable room. The bed was very comfortable. Shower had good water pressure. The locations perfect. Later than usual checkout time (12 pm). There weren't any loud noises or blaring music like other reviews said. Lots of restuarants nearby. I highly recommend Ba Bar vietnamese cuisine. Easy walking distance and really good food. Overall, 5/5 experience.

Erin W.

I can't give enough stars...My Dad had a surgery at Swedish and we needed rooms. Our rooms were clean, cute and really comfy. They were recommend by the Hospital. Read the FAQ's, know what you are getting into, don't blame the owner for your ignorance. We used our phones as our keys and it worked, be patient.

Zackie D.

No physical people to talk to or welcome you in. What exactly are you paying for? Even hostels have a person to welcome you. You have to download an app just to gain access. Then they call you to confirm check in instructions. (Photo posted). No early check in. No late check out. No bag storage. They've removed all hospitality from the hotel and lodging industry and turned it into the most impersonal concept while still charging as much as the closest competitor. This place is the Self Checkout stand of hotels. Youre doing all the work which they don't tell you anywhere before booking.

christy D.

I was extremely stressed out when reaching my room but there was a lady that came in my first evening here that made me feel very welcome and comfortable being here ❤️